When Duty Calls - Luxury Travel Magazine

When Duty Calls

By: Merry Kirkwood, Issue 32 – Spring, 2007
(Duty Free Shopping, Australia)


Whatever your thoughts on Tammy Faye Bakker (recently-deceased preacher and author), she clearly loved to shop. “I always say shopping is cheaper than a psychiatrist”, she said. And for the traveller, Duty Free shopping can be a shopping highlight, or a frustrating lowlight. But change is in the air.

All travellers, whatever the budget, want to stock-take, stock-check and stock-up as they pass in and out of airports. Shopping at international air terminals has always meant; a chance to browse (in peace) once you have checked in; a chance to pick up forgotten items before you leave on your trip; and a chance to take home a bargain, particularly on luxury products such as cosmetics and perfumes, or alcohol, or technology.

And though Australians have always been great shoppers as they fly ‘out’, they are now getting better on the way’ in’, where there is also a new ‘Ready for Collection’ service, that is a seamless way to order and pay for purchases in advance, and collect on return. As David Odgers, Business Development Director, The Nuance Group (a Zurich-based company with around 60 duty-free outlets across the globe) comments, “the arrivals business is booming.” And for good reason. Recent changes to the law mean that shoppers now have to think carefully about whether they want to take their last minute purchases on board, because of safety restrictions.

Some passengers choose to by-pass this process, by purchasing or collecting all duty-free purchases on arrival back into Australia, saving the screening processes and reducing the need to lug duty-free products. Australian duty free shopping has become even more convenient with the launch of a new website that allows travellers to browse more than 8,000 products available at Sydney, Melbourne, Brisbane, Perth and Cairns airports, online. By planning ahead, passengers can trawl through the website from home, order the exact items they require, and pay online, then finally collect them as they come through the airport on their homeward flight. Its as simple as: tap-in and buy-up; fly-back-in and pick-up.
Duty-free Website

(And for those who are making the most of the new First Class Qantas Lounges, Qantas concierges will offer duty free goods. In a seamless process, passengers can browse a tailored duty free catalogue, place their order through the lounge concierge, and then have their goods brought up to the Qantas Lounge for customers to take on their journey). Happy shopping.

It’s in the bag
To increase passenger safety, new rules for taking liquids on flights into and out of Australia took effect from March 2007. Each container of liquid, aerosol or gel in carry-on baggage must be 100 millilitres/grams or less, and must all be sealed in one transparent, one-litre plastic bag that goes through screening with the passenger. (Baby products and non-prescription medicines are also allowed). Duty free items taken through screening are subject to the same rules as other liquids. At many Australian airports you will be able to purchase and collect duty free items after you have passed through screening for your international flight. (Further restrictions will apply if travelling to the U.S.A. or Canada. Please check with your airline for further details.)

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