Places To Stay



Close to the River Thames, the hotel is ideally located in the heart of London, within a 2-mile radius over 30 different West End theatres and Opera Houses.

Walking Distance To

Trafalgar Square, Westminster, Covent Garden, the Southbank, Buckingham Palace.

Size and Style

Contemporary opulence meets Victorian grandeur in all 294 rooms. This 21st century grand hotel has kept its traditional grandeur while exuding a modern freshness.

Guest Profile

Family, leisure, business, glamourous.

Airport Transfers

Available for all London airports, with prices starting at £145 for a saloon.

You Need To Know

The quietest and most tranquil rooms are facing the internal courtyard – make sure to request when booking.


Any VIP facilities available to some guests

Those staying in a penthouse or suite are offered complimentary unpacking and packing, 24 hour butler service, welcome drinks upon arrival, pressing and shoe shining on arrival, in suite check-in and check-out, and depending which penthouse you are in – private terrace dining experience, and in room ESPA treatments.


In-room amenities and extras

En-suite marble bathroom with tropical rain shower and under-floor heating, relaxing bathtub with built-in TV, Nespresso coffee machine, complimentary newspaper.


On Site Dining

The Northall: British cuisine made using locally sourced food from around the UK.

Bassoon: Destination bar serving an innovative array of classic and bespoke cocktails.

The Lobby Lounge:  Illuminated by a spectacular Baccarat Chandelier and overlooking a picturesque courtyard – all-day dining.

Massimo’s: Pure Italian.


24 hour reception



24 hour room service



On-site facilities


Yes for a fee.


Yes, Outdoor and heated, but with no attendants.





Turndown service

Once per day

Concierge Recommends

Celebrity guests?

Cameron Diaz, Colin Firth, Oprah Winfrey, Johnny Depp, Rihanna, Kanye West.